I get a message "update flash"
    • This means you have an older version of Flash Player, Flash Player is a software for viewing video and audio using computer a web browser.

    • You need to update your Flash Player to view the video or listen to Audio

    Solution 1 - How to install Flash Player

    Follow the instructions on this page: http://get.adobe.com/flashplayer/

    Solution 2 - Uninstall and Reinstall Flash

    To Uninstall:

    • Download the Adobe Flash Player uninstaller:

    • Save the file to your system, choosing a location where you can find it (for example, your desktop). Macintosh users may need to open or unstuff the .hqx file.

    • Quit ALL running applications, including all Internet Explorer or other browser windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger, or other Messengers. Check the Windows system tray carefully to make certain no applications are still in memory which might possibly use Flash Player.

    • Run the uninstaller. This will remove Adobe Flash Player from all browsers on the system.

    • Adobe's advanced guide to uninstall flash player
      Mac OS

    To Reinstall:
    Follow the instructions on this page: http://get.adobe.com/flashplayer/